Refund policy
Our Commitment to You
At Taller Tomorrows, we stand behind the quality and effectiveness of our products. We offer a 60-day satisfaction guarantee because we're confident you'll see real results. However, to maintain the integrity of our program and ensure fairness to all customers, we have established the following comprehensive refund policy.
Eligibility Requirements
To qualify for our 60-day money-back guarantee, you must meet ALL of the following conditions:
1. Timeframe Compliance
- Refund requests must be submitted within 60 days of your original purchase date (not delivery date)
- Requests submitted after 60 days will not be eligible for refund
- The 60-day period begins on the date of purchase as shown on your order confirmation
2. Product Usage Documentation
- You must have used the product consistently as directed (2 gummies daily) for a minimum of 30 consecutive days
- You must provide a detailed usage log or calendar showing daily consumption over this period
- Sporadic or inconsistent use does not qualify for our results-based guarantee
3. Before & After Documentation
- Height measurements must be taken and documented at the start of use (Day 1) and at the time of refund request
- Measurements must be taken using the same measurement method, at the same time of day, against the same surface
- We may request photographic evidence of measurement process and results
4. Medical Consultation Verification
- We require confirmation that you consulted with a pediatrician or healthcare provider before starting the supplement
- Proof of consultation (appointment receipt or doctor's note) may be requested
- This ensures the product was appropriate for your child's individual health needs
5. Dietary & Lifestyle Compliance
- Product effectiveness depends on proper nutrition, adequate sleep (8+ hours), and healthy lifestyle habits
- You must confirm that your child maintained a balanced diet and healthy sleep schedule during the usage period
- Refunds may be denied if basic health requirements were not met
Return Process & Requirements
Step 1: Contact Our Support Team
- Email support@tallertomorrows.com with your order number and reason for return
- Include all required documentation (usage log, measurements, medical consultation proof)
- Our team will review your case within 5-7 business days
Step 2: Case Review
- Each refund request is reviewed individually on a case-by-case basis
- Our product specialists will assess whether all eligibility requirements have been met
- We may request additional information or clarification during the review process
- Review decisions are made at our sole discretion
Step 3: Return Authorization
- If approved, you will receive a Return Authorization (RA) number via email
- Returns will NOT be accepted without a valid RA number
- You must return ALL bottles from your order (including empty bottles) within 14 days of receiving your RA number
- Products must be returned in original packaging with labels intact
Step 4: Shipping & Inspection
- You are responsible for return shipping costs unless otherwise specified
- We recommend using a trackable shipping method with insurance
- Returned products will be inspected upon receipt to verify eligibility
- Processing time is 10-15 business days after we receive your return
Refund Amount & Method
What You'll Receive:
- Refunds are issued for the product purchase price only
- Original shipping charges are non-refundable
- Return shipping costs are your responsibility
- Any discount codes or promotional offers used will be deducted from refund amount
- Refunds will be processed to your original payment method within 10-15 business days after approval
Processing Fees:
- A 15% restocking fee may be applied to returns that do not meet our strict quality and documentation standards
- This fee covers administrative costs, product inspection, and case review expenses
- The restocking fee will be clearly communicated before final refund approval
Non-Refundable Circumstances
The following situations are NOT eligible for refund:
❌ Refund requests submitted after the 60-day window
❌ Failure to provide required usage documentation or measurements
❌ Inconsistent product use (missing more than 7 days within the trial period)
❌ Lack of medical consultation or healthcare provider approval
❌ Unrealistic expectations or misunderstanding of product capabilities
❌ Returns without a valid Return Authorization number
❌ Opened bottles beyond the quantity that should have been consumed during documented usage period
❌ Products purchased from unauthorized third-party sellers (only direct purchases qualify)
❌ Customers who have previously received a refund for this product
Special Circumstances & Exceptions
Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 7 days of delivery. We will replace the product at no charge or issue a full refund including shipping costs. Photographic evidence of damage is required.
Medical Contraindications: If a healthcare provider advises discontinuing the product due to an adverse reaction or medical contraindication discovered after purchase, we may approve an exception to the standard refund policy. Medical documentation from a licensed healthcare provider is required.
Unopened Products: Unopened bottles may be returned within 30 days of purchase for a full refund minus shipping costs. Return Authorization is still required. Restocking fee may apply.
Important Disclaimers
Individual Results Vary: Taller Tomorrows is a dietary supplement designed to support natural growth and development. Results depend on numerous factors including age, genetics, growth plate status, nutrition, sleep, exercise, and overall health. We cannot guarantee specific height increases for any individual.
Not a Medical Treatment: This product is not intended to diagnose, treat, cure, or prevent any disease. It is not a substitute for medical advice or treatment. Growth results are highly individual and depend on biological factors beyond our control.
Reasonable Expectations: Our guarantee is based on customers following the product instructions correctly and maintaining realistic expectations. Significant height growth requires open growth plates (typically present until age 18-25). Adults with closed growth plates should not expect height increases, though they may experience other benefits such as improved posture, bone density, and overall wellness.
Fraud Prevention: We reserve the right to deny refund requests that we determine, in our sole discretion, to be fraudulent, abusive, or in violation of our terms. This includes but is not limited to: multiple refund requests, reselling products, providing false documentation, or attempting to abuse our satisfaction guarantee.
Contact Information
For questions about our refund policy or to initiate a return:
Email: support@tallertomorrows.com Subject Line: Include your order number and "Refund Request" Response Time: 5-7 business days
Please include all required documentation with your initial email to expedite the review process.
Policy Updates
Taller Tomorrows reserves the right to modify this refund policy at any time without prior notice. The policy in effect at the time of your purchase will govern your refund eligibility. We encourage you to review this policy before making a purchase.
Last Updated: January 2026
By completing your purchase, you acknowledge that you have read, understood, and agree to this refund policy in its entirety.